Privacy Policy

Status: June 2026

Privacy policy of ECCO2 Solutions AG

At ECCO2, accessible at ecco2.ch, protecting the privacy of our visitors is one of our top priorities. This privacy policy describes the types of information that are collected and stored by ECCO2, as well as how they are used.

Consent

By using our website, you agree to our privacy policy and consent to its terms.

What information we collect

Which personal data you are asked to provide, and the reasons why, will be made clear to you at the point at which we ask you to provide your personal data. If you contact us directly, we may receive additional information about you, such as your e-mail address, your telephone number, the content of the message and/or attachments you send us, as well as any further details you may wish to provide. If you register an account, we may ask you for your contact details, including name, company name, address, e-mail address and telephone number.

How we use your information

We use the information collected in various ways, including to:

  • provide, operate and maintain our website;
  • improve, personalize and expand our website;
  • understand and analyze how you use our website;
  • develop new products, services, functions and features;
  • communicate with you, either directly or through one of our partners;
  • send you e-mails;
  • detect and prevent fraud.

Log files

ECCO2 follows a standard procedure for the use of log files. These files log visitors when they access websites. The information collected by log files includes IP (Internet Protocol) addresses, browser type, Internet service provider (ISP), date and time, referring/exit pages and possibly the number of clicks. This data is not linked to any personally identifiable information.

Cookies and web beacons

Like any other website, ECCO2 uses “cookies”. These cookies serve to store information, including visitors’ preferences and the pages of the website that the visitor accessed or visited. This information is used to optimize the user experience by tailoring the content of our website to visitors’ browser type and/or other information.

Third-party privacy policies

ECCO2’s privacy policy does not apply to other advertisers or websites. We therefore recommend that you consult the respective privacy policies of these third-party ad servers for more detailed information.

CCPA privacy rights

Under the CCPA, consumers in California have, among others, the right:

  • to request that a company that collects a consumer’s personal data disclose the categories and specific personal data it has collected about consumers;
  • to request that a company delete all personal data collected about the consumer;
  • to request that a company that sells a consumer’s personal data not sell it.

If you make a request, we have one month to respond to you.

Privacy rights under the GDPR

Every user has the following rights:

  • The right of access – you have the right to request copies of your personal data.
  • The right to rectification – you have the right to request that we correct information you believe to be inaccurate.
  • The right to erasure – you have the right to request the erasure of your personal data under certain conditions.
  • The right to restriction of processing – you have the right to request the restriction of the processing of your personal data.
  • The right to object to processing – you have the right to object to the processing of your personal data.
  • The right to data portability – you have the right to request that we transfer the data we have collected to another organization or directly to you.

Information for children

ECCO2 does not knowingly collect any personal data from children under 13 years of age. If you believe that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately.

Privacy information for tenants

At ECCO2 we take data protection seriously. We are commissioned by the owner to optimize the heating in your building in order to reduce energy consumption and CO₂ emissions. For this purpose, we measure the room temperature, the humidity and the CO₂ level in the apartments and process this information in order to refine the heating settings. This data is anonymized at source. The data transmission from the sensor to our servers is end-to-end encrypted. The data collected by ECCO2 is retained only for as long as is necessary to fulfill our task and is then permanently and documentedly deleted.